Terms and conditions

ORDERS

All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers.

Hands and legs offer products for sale that are in stock and available for dispatch from our distribution center. Occasionally however, we may be waiting for shipments from our suppliers. Consequently you may be given the possibility of making an advance order for certain items. This will ensure that you receive these items in priority once stock has been delivered to hands and legs. BV.

Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it.

Unless you cancel your order, acceptance of your order and completion of the contract between you and hands and legs .BV will be completed when we email you the invoice and the prepayment from your side has been made.

 

DELIVERY

The customer shall give hands and legs. BV a written notice of any claim (invoice, delivery, products etc.) within 15 days from delivery date.

 

PRICING

Prices shown on the site are in Euros and are exclusive of VAT at 21%.

All prices and offers remain valid as advertised from time to time.

 

PAYMENT

All orders shall be paid in advance before they are accepted by hands and legs. BV.

In the event of late payment or non-payment of any amount, hands and legs.BV  is entitled to obtain interest on arrears in accordance with the Dutch law of Interest Act , from the due date of the relevant invoice until full payment has been made.

 

RETURNS AND CLAIMS

Before goods can be returned as a claim, the customer must send a mail with description, style, color and size guided by a clear explanation and valid pictures. Hands and legs. BV will decide then if the claim or return is valid.

All issues between parties shall be handled at the court in Eindhoven, following the Dutch law of trading.